Abnormalities in BRU-ANR-CRL-LGG-OST in 2014

[sn26567]

TCAB also has flights from LIL. Wasn't the complete route PMI-LIL-LGG?

[AirOpinion]

The Thomas Cook flight Palma-Liège of friday afternoon was delayed because of a breakdown and took off 10 hours late. Instead of going to Liège, it landed at Lille. The passengers finally reached Liège 13h30 late.

Explanations of Baptiste Van Outryve :
- the security is first in our préoccupations
- when an aircraft is late, he may lose its slot, that is to say its right to land - that is the reason for the Lille landing.
- the passengers had only the right to receive vouchers to be spend at the airport, and we gave them a sandwich, a drink and a dinner - they thus have nothing to complain about.

Typical Baptiste : the customer is always wrong ! We'll miss him ...

(Are slots so imperious at Liège airport ? And why then land at Lille and not nearer Liège, like Maastricht or even Brussels ?)

Technicals happen... and if the airline (read: handling) organized all necessary (and legal) services that are necessary in such cases... Than what is there to blame?

[airazurxtror]

Technicals happen... and if the airline (read: handling) organized all necessary (and legal) services that are necessary in such cases... Than what is there to blame?

When a flight is ten hours late, the very least the airline can do is to fly its customers to their destination, not to an airport 100 miles away.

Anyway, they are entitled to a compensation, and I hope they won't hesitate to claim it : 250 euros each (PMI-LGG is 1250 km).

Financial compensation
In addition, if you are denied boarding, your flight is cancelled or arrives more than 3 hours late on arrival at the final destination stated on your ticket, you may be entitled to compensation of €250 - 600, depending on the distance of the flight:
Within the EU
1,500 km or less - €250
over 1,500 km - €400

How to get a refund or compensation
Submit an air passenger rights EU complaint form to your airline - and make sure you keep a copy for yourself.
If this doesn't work, or you aren't satisfied with the reply, you can complain to the national enforcement body in the EU country where the incident took place.


http://europa.eu/youreurope/citizens/tr ... dex_fr.htm

Complaint form :

http://ec.europa.eu/transport/themes/pa ... orm_en.pdf

[sn26567]

Incident: Thomas Cook A320 near Brussels on Sep 5th 2014, strange smell in cockpit and cabin

A Thomas Cook Belgium Airbus A320-200, registration OO-TCI performing flight HQ-5508 from Brussels (Belgium) to Tenerife Sur Sofia Reina,CI (Spain) ... returned to Brussels for a safe landing ... 50 minutes after departure.

A replacement Airbus A320-200 registration CS-TKP is estimated to reach Tenerife with a delay of 4.5 hours.

Source: The Aviation Herald. Details: http://avherald.com/h?article=479df923&opt=0

[KriVa]

A replacement Airbus A320-200 registration CS-TKP is estimated to reach Tenerife with a delay of 4.5 hours.

Slightly off topic, but if they had to call that aircraft in just for this flight, that's not bad at all. Arranging a subcharter often takes quite a bit more time. Quick solution by Thomas Cook!

[Established02]

if they had to call that aircraft in just for this flight

As far as I understand, CS-TKP is the BRU based SATA aircraft that has been operating for HQ all Summer season.

[Passenger]

seems today's SN3157 Brussels-Milan OO-DWC returned to BRU just before crossing the Luxemburg border:

http://www.flightradar24.com/data/flights/sn3157/

[KriVa]

OO-DWL (SN2303 - BRU-BMA) also returned to BRU today, after a rather long holding above ANR, probably to work the checklists.

[skiet]

almost the complete route of bel9yy

[Boeing767copilot]

Brussels RJ1H near Amsterdam on Sep 9th 2014, engine problem

http://avherald.com/h?article=47a12b47&opt=0

[sean1982]

The Avro's are holding their reputation high again it seems :-/

[Passenger]

The Avro's are holding their reputation high again it seems

It was just a "possible minor technical problem"

(copy/pasted indeed from another airline's reply about an engine failure).

[EBBR_Based]

The Avro's are holding their reputation high again it seems :-/

Well, if you make such a statement, you obviously know the latest dispatch reliability figures of Brussels Airlines' Avro fleet! Could you share them please? Because without this info, it's a little hard to make such statementst, no? Would love to know them as well!

In case you don't remember them by heart, you can always ask your credible source at SN who told you that Accra would be launched coming Winter season as part of a whole package that was negotiated with Lufthansa!

[airazurxtror]

The Avro's are holding their reputation high again it seems :-/

Well, if you make such a statement, you obviously know the latest dispatch reliability figures of Brussels Airlines' Avro fleet! Could you share them please? Because without this info, it's a little hard to make such statementst, no? Would love to know them as well!

One speaks here of "reputation", not of statistics.
Reputation : overall quality or character as seen or judged by people in general.

[ggmeese]

UA972 772 N204UA from ORD made a stop in BGR!
ETA 1200LT

According to Flightradar24 on Twitter UA972 is now going back to ORD... Reason unknown yet.

[sn26567]

UA972 772 N204UA from ORD made a stop in BGR!
ETA 1200LT

According to Flightradar24 on Twitter UA972 is now going back to ORD... Reason unknown yet.

Indeed.



And it appears as "cancelled" in the Brussels Airport website.

[Passenger]

United UA-972 Bangor-Brussels (777) diverted to Chicago O'Hare

http://www.hln.be/hln/nl/942/Economie/a ... ssel.dhtml

edited : above "Brussels-Bangor diverted to Chicago" is what HLN.be says. It was probably Chicago-Brussels diverting to Bangor and diverting again to Chicago.

[Passenger]

United UA-972 Bangor-Brussels (777) diverted to Chicago O'Hare

There are also some posts about this diversion in this thread: https://www.aviation24.be/forums/viewtopic ... 86#p305452

Information in newspapers and on Twitter about a technical problem is wrong: the detour was done for a medical emergency. After the stop, flight time regulations caused cancellation of the flight.

[sn26567]

United UA-972 Bangor-Brussels (777) diverted to Chicago O'Hare

After the stop, flight time regulations caused cancellation of the flight.

Why then did the plane take the direction of Europe after taking off from Bangor? It's only later that it returned to O'Hare.

[Passenger]

United UA-972 Bangor-Brussels (777) diverted to Chicago O'Hare

After the stop, flight time regulations caused cancellation of the flight.

Why then did the plane take the direction of Europe after taking off from Bangor? It's only later that it returned to O'Hare.

The initial tweet was: "United #UA972 from Bangor to Brussels is diverting to Chicago. Reason unknown".

That tweet was wrong: UA972 is not Bangor-Brussels, but Chicago-Brussels. The aircraft took off from Chicago, but had to divert to Bangor for a medical emergency. After that stop at Bangor, the aircraft apparently headed to Brussels but returned to Chicago. Don't know why that happened. My initial thought was crew duty time, but perhaps they were told that ground crew didn't offload the passenger's luggage? Or they forgot to offload his spouse's luggage?